JOB DESCRIPTION
Love and Appreciation for all things food and beverage? We are looking for a Front of House Manager who demonstrates professionalism, able to recognise overall restaurant priorities, empowers others and is dedicated.
Qualifications and Skills
- Previous experience as a Restaurant or Hospitality Manager preferred
- Goal-oriented, results-driven, excellent interpersonal and communication skills
- Ability to prioritize multiple tasks with outstanding organizational skills
- Excellent communication skills with the capability of identifying and resolving workplace challenges
- Professional appearance and impeccable hygiene standards
- Knowledge of Public Health Policies
- Certification of OLCC Servers Permit and Food Handlers Card
- Computer savvy with experience using google docs and various software systems such as word processing, spreadsheets, and databases
- Ability to advocate sound financial and business decision making
- Representation of the property in media events per request by General Manager
- Able to work overtime to accomplish all major responsibilities, including mornings, evenings, weekends and holidays
- An aptitude for identifying and creating solutions to address changing operational needs
- Willingness to support all departments and hop into any roll when needed
- Demonstrate sound judgement and take decisive, appropriate actions
- Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of standing or walking and lifting 40lbs or more
- Over the age of 21
Responsibilities
- Maintain a friendly, guest-oriented culture to ensure guests feel welcome and given responsive, professional and gracious service
- Represent the restaurants business partnerships professionally using effective communication and cooperation
- Learn and embrace business policies, practices and procedures
- Collaborate with Managers and leads to ensure execution of service, food safety, and operational standards
- Proactively identify opportunities, creating action plans to enhance and optimize food & beverage operations; streamline processes to maximize efficiency and resources
- Lead and support a dedicated staff, maximizing employee satisfaction, productivity and retention; meet with Leads and Managers to provide feedback & operational updates
- Supervise and manage employees; understand each position well enough to perform duties in an employees’ absence
- Establish and maintain open, collaborative relationships with employees through mutual trust and respect; foster opportunities for the staff to learn and grow
- Have an in-depth understanding of working hours policies & procedures; Oversee scheduling and staffing of Front of House staff and if necessary, correct entries for payroll
- Implement front of house-training programs based focusing on guest experience, back of house partnership, and safety protocols
- Ensure that all Human Resources related issues are handled properly and fairly, in line with General Manager’s standards; Offer positive solutions to problems or issues
To Apply:
Either:
- Apply in person during our normal business hours
- Email resumes [@] portsidebistro.com